Client Testimonials
Carlene found me the perfect home in Rio verde. -- Jul 2021
Carlene found me the perfect home in Rio verde. Just love the views, exactly what I was looking for. The team just makes it a seamless process. The Rigo team is so supportive. They have helped find everything and everyone I need. It does not stop at the sale for them. They are professionals who know the business. Even during COVID, I was able to look at home. They are rocking it and I will have them sell this house. They just make thing right in every aspect of the process. Truly a full service team! Martin C.
-- Jul 2020
I have worked with many realtors and Carlene’s skills and talents are on par with the best. Carlene does absolutely everything necessary to ensure that the seller will succeed gracefully, easily and close the sale with abundance. She can refer competent, efficient and economical trades people when repairs are necessary. And, for foreign, non-residents, she is familiar with FIRPTA. I recommend Carlene without any reservations. Sincerely, Kristina
Melinda & Bruce P. -- Mar 2020
Bruce and I want to thank you for the successful purchase of our lot in Troon. You were very patient and persistent in the search for our future home in showing us what seemed like hundreds of houses and lots. We never felt pressured to choose something out of desperation but appreciated your diligence in continuing the search until we found just the right spot. You spent the time needed to educate us on all possible areas without prejudice towards one over another. By the time we were ready to make an offer we truly felt comfortable in the decision. Thanks for walking us through the contract period and seeing it through in every detail. We also appreciate your connecting us with our builder/contractor, an invaluable asset. We would be happy to be a reference for you anytime. Melinda and Bruce P.
Les & Paula S. -- Dec 2019
We can’t say enough good things about Carlene . She came highly recommended from a friend who had recently bought a home in north Scottsdale. From the moment we first spoke to Carlene on the phone, we felt comfortable with her real estate expertise and her knowledge of the area. We live in Denver and needed somebody who knew the area well. We also needed a real estate agent who would listen—actually listen—to our desires and our needs in a new home. Carlene listened. We began making day trips to Scottsdale. Arrive in the morning from Denver, leave at night. We would land early, meet up with Carlene, and immediately start looking at homes. Carlene carved out a full day for us on a number of occasions and had a list of homes ready for viewing. Talk about power shopping! Some days, we looked at 12-15 homes. Carlene had a great feel for what we wanted. Out of the approximately 50-60 homes we looked at over a two month period, there might have been two or three that didn’t appeal to us at all. In other words, Carlene didn’t waste our time just trying to make a sale. She really cared about what we wanted and didn’t believe in “throwing you-know-what against the wall and seeing if it sticks.” I also had a specific model and builder in mind and Carlene kept her eye out for that specific type of home. Finally, we found it, put in a bid and the negotiation started. Carlene was great in this process, also. She and Shelly were very well-versed in Arizona laws re: buyer-seller agreements. They were also very upfront with us if we got too unrealistic in our thought process re: negotiating a price. In the end, we were very happy with the price we paid for our home. We believe we got a great deal on a great home in a great area. But Carlene’s help didn’t end there. Besides hooking us up with a good inspector prior to the close, she hooked us up with everybody else we needed AFTER the close—from dry wallers to electronics experts to landscape artists to house managers. She had a recommendation—and sometimes a few good recommendations—for every need we had. Through Carlene, we found very competent, capable, fairly priced workers to come to the house and get it ready for our move-in. And now that we ARE moved in and as we find other things we need to make the house more comfortable and to meet our needs, we’re still leaning on Carlene for recommendations. We can’t say enough about Carlene’s knowledge and service. We would highly recommend her to anybody—family, friends, anybody looking to purchase or sell a house in Scottsdale. It’s not easy doing something like this from 1,000 miles away, but Carlene MADE it easy for us. We’re thrilled to have found her and grateful to have worked with her. Les & Paula S.
Selling My Mother’s Home -- Dec 2019
Carlene helped me sell my mother’s house in Phoenix. I’m from out of town and, after my mother passed away, I needed to sell her house before returning home across the country. A family friend recommended I call Carlene. She and her team walked us through the whole process and got the house sold quickly. Carlene worked around my schedule to get photos of the house and show it. She even helped me coordinate the estate sale. Carlene sold the house before I left Phoenix and even worked with me to set up closing so I didn’t have to fly back across the country to Arizona. She and her team were efficient, helpful and compassionate. I’m glad they were recommended to me.
Vince and Cheryl D. -- Dec 2019
Carlene Krahn is a realtor that we entrusted to assist us in the biggest purchase most people like us will ever make: a home. She is very passionate in helping us and gave us keen insight with her market knowledge of the community with which we relocated. Like most people, there can be an incredible amount of anxiety at the thought of moving, but the process was made that much easier with her assistance. Carlene is a very responsible and capable individual that knows the real estate business better than most. She takes her role very seriously, particularly when it involves moving with small children in elementary school, as was our case. On the other side, we were faced with renting our previous home to new tenants. Carlene rolled up her sleeves and went to work identifying areas in our home that needed cosmetic improvements. Once that was done, she aggressively marketed our home and showed it until the right family appeared. She walked us first time landlords through the process of being able to manage our own property (saving money on third-party mgmt fees), and assisted us until the new tenants received their keys. I still call Carlene with questions regarding the rental and she gladly takes time out of her day to help us. When it comes time to sell our rental or even purchase another home, we have no hesitation in calling Carlene to represent us, as we entrust the biggest asset we own to her. Vince and Cheryl D.
Rob S. -- Dec 2019
By way of background, my spouse Tina and I are Canadian citizens, residing in Vancouver B.C.. We’ve had a second residence in Phoenix for about 12 years. We met Carlene about 6 years ago when we were looking for an upgrade from our existing condo. She assisted us in purchasing a single family dwelling (new build), we retained the condo as an investment/rental. A couple of years later she assisted us in selling that dwelling for a larger home. She also sold our condo for us in the past year and is now handling the listing of our current home, as our circumstances have changed. Needless to say we have been extremely satisfied with Carlene’s service. She is professional, energetic, caring and always available. A great communicator. We have such confidence in her that we have sent her numerous Canadian referrals. She is also well versed in FIRPTA requirements. Anyone lucky enough to use her services will be in great hands!!!Rob S.
Page and Steve M. -- Dec 2019
Being new to Arizona, specifically Cave Creek we had little knowledge. AnaMaria and Carlene were the absolute best real estate professionals we have encountered. They were tremendously efficient, accurate and knowledgeable. It would be a mistake not to use them. Steve and Page M.
